Zachary Claret-Scott
Engineering Leader | DevOps & Technical Operations | Building High-Performance Teams for Agencies & SaaS
Summary
Engineering leader with 10+ years building and scaling high-performing technical teams. Founded and grew a 9-person agency, established in-house dev functions, and ran production infrastructure under Cyber Essentials/GDPR compliance. Hands-on with infrastructure, CI/CD, and cloud, combined with people management, budget control, and client delivery. Seeking Engineering Manager or Head of Engineering roles.
Skills
Leadership & Management
- Team Building
- Hiring
- Mentoring
- Performance Management
- Capacity Planning
- Stakeholder Management
- Project Scoping & Delivery
- Budget Management
Technical Operations & Infrastructure
- Linux Server Administration
- AWS
- Ansible
- Terraform/OpenTofu
- NixOS
- Docker/Docker Swarm
- Proxmox/LXC
- CI/CD Pipelines
- Network Architecture & Security
Software Development
- PHP
- Laravel
- Symfony
- FilamentPHP
- Flutter
- MySQL
- Vue.js
- RESTful APIs
Work Experience(8)
- Data Ingestion at Scale
- ETL / Data Pipelines
- Manufacturing Sector
- Legacy Modernization
- AWS
- Vagrant
- PHP
- MySQL
Leading the PHP development for a data platform serving global manufacturers. I coordinate with teams to keep the import pipeline performing well at scale, while also driving the PHP modernisation effort and maintaining our dev tooling.
- Hosting Operations
- Commercial Decision Making
- Cyber Essentials & GDPR Compliance
- Vendor Management
- Linux Server Administration
- Proxmox / LXC
- Ansible
- OpenTofu
- NixOS
- Docker / Docker Swarm
- VictoriaMetrics
- Grafana
- Loki
- Network Architecture
- DNS / SSL / TLS
- WHM/cPanel
- On-Call / Incident Response
- Runbooks
- Security Hardening
- High Availability
I founded and have run a commercial UK web hosting company for over 9 years, owning the full commercial and operational picture: client relationships, contracts, supplier management, and all business decisions. The business operates under Cyber Essentials with GDPR-compliant infrastructure for paying clients. I handle on-call, write runbooks, and run post-incident reviews. On the technical side I manage the full stack: Proxmox, Ansible, OpenTofu, NixOS, with observability via VictoriaMetrics, Grafana, and Loki. Winning 'Web Hosting Company of the Year 2024' validated the operational standards I've built up over nearly a decade.
Built and maintained 99.9% uptime for business clients across 9+ years of solo operational ownership.
Awarded 'Web Hosting Company of the Year 2024 - UK' by The Developer Awards.
- Industrial / Equipment Sector
- Ansible
- Terraform / OpenTofu
- AWS
- CI/CD Pipelines
- Cloud Infrastructure
- Server Provisioning
- Legacy Migration
- Sentry
- Laravel
- MySQL
Brought in as the sole engineer to build MachineKeeper from scratch. Introduced Git and CI/CD to the business, set up proper backups, and moved everything to a big cloud provider. Also modernised the existing TurfKeeper platform.
Took a greenfield product from concept to production launch while simultaneously modernising legacy systems, acting as the de facto Head of Engineering for the product team.
- Team Building & Hiring
- CI/CD Pipelines
- Development Infrastructure
- Ansible
- AWS
- Environment Management
- Deployment Workflows
- Legacy Modernization
- Team Leadership
Hired to transition from agency to in-house development. Helped maintain CI/CD, deployment workflows, and dev environments. Ran daily standups, implemented proper code review processes, and mentored the team. Met with stakeholders regularly to keep them updated and take business decisions back to the tech team.
Stood up a fully functioning in-house engineering team and infrastructure, completing the transition away from agency dependency.
Established code review practice and mentored the team while bridging between stakeholders and engineers.
- Agency Operations
- Hiring & Onboarding
- Performance Management
- Client Relationship Management
- Project Scoping & Delivery
- Budget & Pricing
- Infrastructure Management
- Server Provisioning
- Deployment Pipelines
- Docker
- AWS
- Client Hosting
- Team Leadership
- Entrepreneurship
Founded at uni and grew it to a 9-person agency. Handled all the hiring, onboarding, and performance reviews, plus timesheets, payroll, and invoices. Managed all the tech for the company alongside client relationships, project scoping, and commercial decisions. Worked with clients across the UK and USA.
Grew the company from a solo university project to a 9-person agency, launching the careers of graduates.
Won multiple industry awards for the company over consecutive years.
Selected through a competitive university scholarship. Developed and maintained a custom Android ROM for a specialist hardware security product, working at a low level to integrate software with embedded hardware.
Provided IT support to students and staff. Also helped co-lead a campus-wide hardware audit.
Worked part-time on the development team, mostly migrating client websites to Laravel and upgrading older codebases.
Projects(5)
- Proxmox
- Docker
- NixOS
- Ansible
- OpenTofu
- Grafana
- Self-Hosting
Built and maintain a home lab using professional-grade infrastructure tooling: Proxmox, Ansible, OpenTofu, and NixOS. It's my test environment for validating infrastructure changes before production deployment.
- VictoriaMetrics
- Grafana
- Time-Series Data
- Monitoring
Built a weather monitoring system that logs data from my weather station and UK river levels from the gov API into VictoriaMetrics with custom Grafana dashboards. Demonstrates my approach to observability and data visualisation.
- Terraform
- IaC
- SMTP2GO
- Module Development
Developing a Terraform module for SMTP2GO resource management, applying infrastructure-as-code principles to email services.
- Last.fm API
- Real-time Synchronization
- Web Application Development
- OAuth Integration
- PHP
- Laravel
Built Scrobble With, a web app that synchronizes Last.fm scrobbles between users in real-time. It allows groups to maintain shared music histories and demonstrates solving a real user need.
- Web Development
- JavaScript
- Date Calculations
- Student Tools
Created Student Finance Countdown, a web tool displaying the next Student Finance England payment date with a live countdown. Solves a common problem students face.
Volunteer(3)
I sit on the panel that reviews and recommends councillor allowances each year. We look at comparative data from surrounding councils and produce formal recommendations. This is a remunerated civic role.
I work the polling stations for local and national elections: checking voter ID, helping the public through the process, and handling station setup and close. This is a remunerated civic role.
I re-founded the university's defunct Computer Science Society and grew it to 60+ members with a 300-strong online community. I ran weekly events including hackathons and workshops, and the society is still going today.
Education(4)
- Cloud Computing & Administration
- Cloud Data Platforms & Tools
- Frontiers of Computer Science Research
- Information Systems Security
- Networks & Cloud Systems
- Research Methods
- Research Project
- Software Engineering
- Web Service Design and Development
I am doing this part-time to deepen my knowledge of network and communications to complement my real-world experience. The course covers cloud architecture, networking, security, and infrastructure-as-code, and includes Azure certification prep (AZ-900, AZ-104, DP-900, AI-900).
- Network Fundamentals
- Operating Systems
- Computer Architectures
- Autonomous Mobile Robotics
- Cyber Security
- Parallel Programming
- Algorithms and Data Structures
- Team Software Engineering
I specialised in Robotic Systems in my final year. My dissertation was on fault-tolerant communication protocols for autonomous robots in unreliable field environments, basically keeping systems working when connectivity drops and things go wrong.
Publications(1)
A conference paper on a Tinder-style app I helped build to improve how final-year students are matched with dissertation supervisors. The old manual process left over 40% of students with none of their five preferred supervisors. Our system gamified the selection, giving students real-time choice from the available pool and improving both efficiency and satisfaction.
Interests(3)
Photography
- Camera
- Lighting
- Photoshop
- Composition
- Editing
I have a passion for photography, particularly in capturing the beauty of nature and landscapes. I enjoy experimenting with different lighting conditions and techniques to create stunning images.
Board Games
- Strategy
- Cooperative
- Problem Solving
I'm into strategy and co-op board games. It's how I spend most evenings with friends and family.
Model Railways
- Model Engineering
- Layout Design
- Electronics
I build and detail model railway layouts. It's the one hobby where I get to do something physical with my hands instead of staring at a screen.